Privacy Policy
Last updated: July 31, 2026
PRTECH.AI ("we", "us") respects your privacy. This policy explains what data we collect through prtech.netlify.app, how we use it, and your rights.
1. Information We Collect
- Contact form / inquiry data: name, business name, email, phone number, and project details you submit voluntarily.
- Chatbot conversations: messages you send to our AI Agent chatbot are processed to generate responses and may be temporarily logged for quality/debugging purposes. Do not share sensitive personal, financial, or payment information in the chatbot.
- Analytics & cookies: we use tracking/analytics tools to understand site usage (pages visited, approximate location, device/browser type) to improve performance.
2. How We Use Your Data
- To respond to project inquiries and provide quotes.
- To power the AI chatbot and answer your questions about our services.
- To improve website performance and user experience.
- We do not sell your personal data to third parties.
3. Third-Party Services
Our chatbot and internal tools may use third-party AI providers (such as Groq, OpenAI, or Anthropic) to process messages and generate responses. These providers process data under their own privacy policies. We use hosting/deployment infrastructure such as Netlify and Vercel, which may collect standard server logs (IP address, browser type) for security and performance.
4. Cookies
This site may use cookies for analytics and to remember basic preferences. You can disable cookies in your browser settings; some features may not function correctly without them.
5. Data Retention
Inquiry and chatbot data is retained only as long as necessary to respond to your request or as required for legitimate business/legal purposes, after which it is deleted or anonymized.
6. Your Rights
You may request access to, correction of, or deletion of your personal data by contacting us at prtech.build@gmail.com. If you are located in the EU/EEA, you have rights under GDPR including data portability and the right to object to processing.
7. Data Security
We take reasonable technical measures to protect your data but cannot guarantee absolute security of information transmitted over the internet.
8. Children's Privacy
Our services are not directed at individuals under 18. We do not knowingly collect data from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of the site after changes constitutes acceptance of the updated policy.
10. Contact
Questions about this policy: prtech.build@gmail.com or +91 97873 61860.